Processing time
Vendors are expected to process and confirm orders within their declared handling timelines.
Delivery windows
Shipping times vary by region, courier service, and customs requirements. Estimated dates are not guaranteed.
Tracking and updates
When available, tracking information should be provided to customers after dispatch.
Address accuracy
Customers must provide correct delivery details. Delivery failures caused by incorrect address details may not be refundable.
Delays and exceptions
External events such as weather, courier disruption, or customs checks can delay shipments. These delays may be outside platform control.